Trust Centre
Trust is fundamental to how we work. Our accreditations and certifications provide independent assurance that Chapter Five Consulting meets recognised standards for quality, information security, data protection and corporate responsibility.
For our clients, this means confidence that we operate securely, responsibly and to consistently high standards, helping to reduce risk and giving you peace of mind when partnering with us.
Independently certified security, quality and data protection.
Cyber Essentials and Cyber Essentials Plus
Cyber Essentials Plus is a UK Government-backed cyber security certification that provides independent verification that an organisation has implemented effective technical controls to protect against common cyber threats. Unlike the standard Cyber Essentials certification, Cyber Essentials Plus includes a rigorous hands-on assessment by an independent certification body, validating that key security measures are operating effectively across our systems and devices.
Why this matters for our clients
Cyber Essentials Plus provides confidence that we take the security of your information seriously and have invested in independently verified cyber security practices. As a consultancy, we are trusted with sensitive business information, and maintaining this certification demonstrates our commitment to protecting client data, reducing cyber risk, and operating to recognised security standards. It forms part of our wider approach to information security, helping you engage with Chapter Five Consulting knowing that cyber resilience is embedded in the way we work.
CSR-A Gold Accredited
CSR-A Gold Accreditation is the highest level of recognition awarded by the Corporate Social Responsibility Accreditation scheme. It recognises organisations that demonstrate exceptional performance across key areas of responsible business, including environmental sustainability, employee wellbeing, ethical governance, community engagement and social impact. Achieving Gold status requires comprehensive independent assessment and evidence that responsible business practices are embedded throughout the organisation.
Why this matters for our clients
CSR-A Gold Accreditation provides assurance that Chapter Five Consulting is committed to operating responsibly and sustainably in everything we do. It reflects our dedication to high standards of governance, supporting our people, making a positive contribution to our communities, and minimising our environmental impact. We believe that organisations with strong values make stronger long-term partners, and our Gold accreditation demonstrates our commitment to delivering trusted, ethical and sustainable outcomes for every client we work with.
ICO Registered
Chapter Five Consulting is registered with the UK Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights and enforcing data protection legislation. ICO registration demonstrates that we are serious about meeting our legal obligations as a data controller and are committed to handling personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Why this matters for our clients
Our ICO registration provides confidence that we take our responsibilities for protecting personal data seriously. Whether we are processing client, employee or stakeholder information, we are committed to managing it lawfully, securely and transparently. Our registration forms part of our wider information governance framework, helping to ensure that personal data is handled with the care and accountability our clients expect.
ISO 9001
Application in processISO 9001 is the internationally recognised standard for quality management systems. It provides a framework for organisations to consistently deliver high-quality products and services through well-defined processes, continual improvement and a strong focus on meeting customer requirements. Certification is awarded following an independent assessment, confirming that an organisation has effective quality management practices in place.
Why this matters for our clients
ISO 9001 certification provides confidence that Chapter Five Consulting is committed to delivering consistent, high-quality outcomes. It demonstrates our focus on understanding client needs, maintaining robust processes, continually improving the way we work and ensuring that quality is embedded across every engagement. Our certification reflects our commitment to providing a reliable, professional service that delivers lasting value to our clients.
We're currently in the process of getting our ISO accreditation, because we believe in doing things better - for our team, and our clients.
ISO 27001
Application in processISO/IEC 27001 is the internationally recognised standard for information security management. It provides a structured framework for identifying, managing and reducing information security risks through robust policies, processes and controls. Certification is awarded following an independent assessment, confirming that an organisation has implemented and maintains an effective Information Security Management System (ISMS) aligned with globally recognised best practice.
Why this matters for our clients
ISO/IEC 27001 certification provides confidence that protecting information is embedded throughout Chapter Five Consulting. It demonstrates our commitment to safeguarding confidential data, proactively managing cyber and information security risks, and continually improving our security practices. Whether we're handling sensitive business information or delivering client engagements, our certification provides assurance that information security is a fundamental part of how we operate.
We're currently in the process of getting our ISO accreditation, because we believe in doing things better - for our team, and our clients.
Signatory to The Workforce Digital Skills Charter
The Digital Skills Workforce Charter is an initiative that encourages organisations to invest in digital skills, create inclusive career opportunities and support the development of a diverse, future-ready workforce. By becoming a signatory, Chapter Five Consulting has committed to promoting continuous learning, developing digital capability and helping to build a more inclusive and sustainable digital economy.
Why this matters for our clients
Our commitment to the Digital Skills Workforce Charter demonstrates that we invest in the people and skills that underpin the services we deliver. By developing our team's capabilities and fostering a culture of learning and inclusion, we are better equipped to provide innovative, high-quality solutions and remain at the forefront of an evolving digital landscape.
Member of the Kingston Chamber of Commerce
Membership in the Kingston Chamber of Commerce connects our business with a trusted network of local organisations, professionals and community leaders. It reflects our commitment to supporting the local economy, fostering strong business relationships, and contributing to the growth and success of the Kingston business community.
Why this matters for our clients
Our Kingston Chamber of Commerce membership benefits both our local and global clients by strengthening our connections, expanding our professional network, and keeping us informed about local business developments and opportunities. These relationships enhance our ability to provide responsive, well-connected service while reinforcing our credibility and commitment to delivering value wherever our clients are based.
Governance built into every engagement, not bolted on afterwards.
- Client and programme data handled under certified information security controls.
- Confidentiality and access managed on a need-to-know basis across every engagement.
- Independent, annual reassessment of our security and quality certifications.
- Clear contracting, insurance and governance documentation available on request.
Need our security or compliance documentation?
If you're running a vendor risk assessment or procurement review, we're happy to share our certificates, policies and references directly.